January 7, 2022
Starting on January 10, 2022, UtilityPULSE, an opinion research firm, will be conducting a short Electrical Safety Awareness telephone survey on behalf of Brantford Power. The purpose of the survey is to gauge the level of awareness regarding electrical safety in the Brantford.
Survey respondents will be asked a series of questions dealing with safety topics related to powerlines, green transformer boxes, etc. The survey will take approximately five minutes to complete and will run until March 2022.
If you receive a phone call, please consider participating. Your responses will help us better target our public safety communications to help prevent electrical injuries or fatalities in our community.
Results of the survey will be included on Brantford Power’s Annual Scorecard that will be released in the fall of 2022 and posted on our website.
How to verify that the phone call is legitimate
Customers should note that although UtilityPULSE will request some basic demographic information, they will never ask for a Brantford Power account number, home address, credit card number or banking information. Customers are reminded to always beware of fraudulent calls and never release their account number or financial information to unknown callers.
Further information about the survey can be obtained by contacting Brantford Power’s Customer Care Department at 519-751-3522 or firstname.lastname@example.org.